Quality Assurance Application

Quality Assurance Support

Responsibilities and Duties:

Work directly with Quality Assurance department for testing of tasks
Evaluate incoming JIRA tickets from various departments.
Evaluate accuracy, specifics, and need of tasks submitted
Facilitate communication between Software Development, Quality Assurance, and Customer Support
Determine if the completed tasks require a client message on Embrace home screen
Determine if the completed tasks require written instructions to be uploaded to Embrace system
Determine if the completed tests require video based instructions to be created
Responsible for writing system instructions or client messages on Embrace home screen
Approving customizations or system enhancements prior to going live in the Embrace system

Required Qualifications:

Responsibilities and Duties:

Perform, plan, and support tasks related to operational test and evaluation requirements
Building, maintaining, and executing regression test suite, verifying and communicating results to software engineer team.
Performing various test techniques and test design methods to effectively test applications and detect errors
Automating test scenarios using industry tools and frameworks
Write and execute test scripts, test cases and test scenarios
Document defects and provide reporting to management
Reporting, tracking defects, and creating bug reports
Provide operations and maintenance support to ensure continuous reliability and availability

Required Qualifications:

Preferred Qualifications: