Quality Assurance Support

Responsibilities and Duties:

  • Work directly with Quality Assurance department for testing of tasks
  • Evaluate incoming JIRA tickets from various departments.
  • Evaluate accuracy, specifics, and need of tasks submitted
  • Facilitate communication between Software Development, Quality Assurance, and Customer Support
  • Determine if the completed tasks require a client message on Embrace home screen
  • Determine if the completed tasks require written instructions to be uploaded to Embrace system
  • Determine if the completed tests require video based instructions to be created
  • Responsible for writing system instructions or client messages on Embrace home screen
  • Approving customizations or system enhancements prior to going live in the Embrace system

Required Qualifications:

  • Hands-on experience with manual system testing
  • Strong verbal and written skills
  • Ability to coordinate with multiple departments
  • Ability to work independently and under direction of management
Apply Today

Quality Assurance Analyst

Responsibilities and Duties:

  • Perform, plan, and support tasks related to operational test and evaluation requirements
  • Building, maintaining, and executing regression test suite, verifying and communicating results to software engineer team.
  • Performing various test techniques and test design methods to effectively test applications and detect errors
  • Automating test scenarios using industry tools and frameworks
  • Write and execute test scripts, test cases and test scenarios
  • Document defects and provide reporting to management
  • Reporting, tracking defects, and creating bug reports
  • Provide operations and maintenance support to ensure continuous reliability and availability
Required Qualifications:
  • Hands-on experience with both manual and/or automated testing
  • Strong documentation and reporting skills
  • Ability to work independently and under direction of management

Preferred Qualifications:

  • 2-3 years software testing/software quality assurance
  • Experience with automation tools
  • Expertise with test case development
Apply Today