Implementation Specialist

Responsibilities and Duties:

• Supporting clients through guidance and training, while working to find solutions and resolve issues
• Establish and maintain a positive relationship with clients and coworkers to promote company vision
• Traveling to school districts to provide hands-on training for staff
• Participating in basic software testing for custom forms, user-reported bugs, and over functionality
• Creating instructional packets to simplify client experience
• Analyzing data to determine goals and needs
• Completing program set-up for new districts

Required Qualifications:

• High School Diploma or GED
• Ability to travel when needed
• Strong communication and presentation skills, both verbal and written
• Organizational, high attention to detail and multi-tasking abilities
• Ability to work closely with a team and take direction from management