Implementation Specialist

Responsibilities and Duties:

  • Supporting clients through guidance and training, while working to find solutions and resolve issues
  • Establish and maintain a positive relationship with clients and coworkers to promote company vision
  • Traveling to school districts to provide hands-on training for staff
  • Participating in basic software testing for custom forms, user-reported bugs, and over functionality
  • Creating instructional packets to simplify client experience
  • Analyzing data to determine goals and needs
  • Completing program set-up for new districts

Required Qualifications:

  • High School Diploma or GED
  • Ability to travel when needed
  • Strong communication and presentation skills, both verbal and written
  • Organizational, high attention to detail and multi-tasking abilities
  • Ability to work closely with a team and take direction from management
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