Implementation Specialist
Responsibilities and Duties:
- Supporting clients through guidance and training, while working to find solutions and resolve issues
- Establish and maintain a positive relationship with clients and coworkers to promote company vision
- Traveling to school districts to provide hands-on training for staff
- Participating in basic software testing for custom forms, user-reported bugs, and over functionality
- Creating instructional packets to simplify client experience
- Analyzing data to determine goals and needs
- Completing program set-up for new districts
Required Qualifications:
- High School Diploma or GED
- Ability to travel when needed
- Strong communication and presentation skills, both verbal and written
- Organizational, high attention to detail and multi-tasking abilities
- Ability to work closely with a team and take direction from management